LGPD · Data Protection · SSL 256-bit

Privacy Policy of 58game —
Your Data, Your Rights

This Policy explains what data 58game collects, how it is used, who it may be shared with, and what your rights are as a data subject under Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). Please read it before creating your account.

Last updated: January 2026  ·  Applicable to users in Brazil

Policy Summary

  • Data collected for legitimate purposes only
  • We never sell your data to third parties
  • 256-bit SSL encryption across the board
  • Full LGPD Compliance
  • You can access, correct, or delete your data
  • Opt out of communications at any time
  • Privacy support available 24h

How 58game protects your privacy

Six principles that guide data processing on the platform

Encryption

256-bit SSL across all operations

Every piece of data transmitted between your phone or computer and 58game's servers is protected by 256-bit SSL encryption — the same standard used by banks and fintechs like Nubank and Itaú. This covers registration, Pix deposits, bets, and withdrawals.

LGPD

Full compliance with Brazilian LGPD

58game operates in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD). This ensures your data is collected only on a lawful basis, used solely for the stated purposes, and protected with appropriate technical measures.

Control

You control your own data

At any time, you can access the data 58game holds about you, request corrections, portability, or deletion. Data subject rights are available through your account dashboard or via support — no red tape and no long response times.

Sharing

Your data is never sold

58game never sells users' personal data to third parties. Sharing with technical partners (payment processors, game providers) occurs only to the extent required to deliver the service, and is governed by confidentiality obligations.

Transparency

A clear purpose for every piece of data collected

This Policy explains exactly why each category of data is collected and how it is used. We collect only what is necessary — CPF is used for identification and fraud prevention, not for advertising or profile-selling purposes.

Retention

Data retained only as long as necessary

58game retains personal data only for as long as necessary to fulfill the stated purposes or to comply with legal obligations. After account closure and upon expiry of applicable legal retention periods, data is permanently deleted or irreversibly anonymized.

Before you continue: by using the 58game platform, you confirm that you have read and understood this Privacy Policy. If you have any questions or wish to exercise your rights, please contact us at suporte@58game.best at any time.

1 Data Controller

The controller responsible for processing your personal data is the 58game, operator of the platform accessible at 58game.best. For the purposes of this Policy, "58game," "we," and "platform" refer to this operating entity.

The 58game Data Protection Officer (DPO) can be reached by email at suporte@58game.best, with the subject line "Privacy — LGPD". The response time for privacy requests is up to 15 business days.

Scope: this Policy applies to all 58game users residing in Brazil who access the platform on any device — desktop, mobile, or tablet — or who interact with any service associated with the 58game brand.

2 Data We Collect

2.1 Data provided directly by you

During registration and while using the platform, 58game collects data that you provide voluntarily:

CategoryData collectedWhen
Identification Full name, CPF, date of birth, RG or CNH Registration / KYC
Contact Email address, mobile phone number Registration
Address ZIP code, street address, city, state KYC / verification
Financial Pix key, withdrawal banking details (bank, branch, account number), deposit and withdrawal history Transactions
Documents Government-issued ID image, proof of address KYC (when requested)

2.2 Automatically collected data

When you access or use the 58game platform, certain data is automatically collected by the technical systems:

  • Device data: IP address, browser type and version, operating system, device model, device identifiers;
  • Browsing data: pages visited, session duration, clicks, navigation flow, and search terms used on the platform;
  • Approximate location data: inferred from IP address for geolocation and fraud prevention purposes — we do not collect precise GPS location;
  • Cookies and similar technologies: as described in Section 8 of this Policy.

2.3 Platform Usage Data

58game records betting history, casino sessions, bonus usage, game results, cash out transactions, and all relevant interactions with the platform. These records are necessary for service delivery, dispute resolution, and compliance with regulatory obligations.

3 Processing Purposes

58game processes your personal data solely for the following purposes, each with an established legal basis under the LGPD:

  • Service provision: create and manage your account, process deposits via Pix, boleto, card, or TED, record and settle Sports Betting wagers and casino sessions, and process withdrawals;
  • Identity verification (KYC): confirm that you are over 18 years old, that the CPF provided is valid, and that the registration details match the account holder's identity;
  • Fraud prevention and money laundering: monitor suspicious usage patterns, verify the origin of deposited funds, and fulfill reporting obligations to the relevant authorities as required by Brazilian law;
  • Account communications: send transactional notifications (deposit confirmation, processed withdrawal, bet result) and communications about important platform updates;
  • Marketing and promotions (with consent): inform you about promotions, poker tournaments, new game releases, and personalized offers — you can unsubscribe from these communications at any time;
  • Responsible gambling: monitor behavioral patterns that may indicate problem gambling and offer self-control tools or guidance where appropriate;
  • Platform improvement: analyze aggregated and anonymized usage data to identify technical issues, improve the user experience, and develop new features;
  • Compliance with legal obligations: maintain financial records as required by the regulations of the Central Bank of Brazil and other competent authorities.

4 Legal Basis (LGPD)

58game grounds each data processing activity in at least one of the legal bases set out in Article 7 of the LGPD:

PurposeLegal basis (LGPD, art. 7)
Account registration and service provision Contract performance (item V)
Identity verification (KYC) Contract performance + Legal obligation (items V and II)
Fraud prevention and money laundering Legal obligation + Legitimate interest (items II and IX)
Transactional communications Contract performance (item V)
Marketing and promotions Consent (item I)
Responsible gambling Legal obligation + Legitimate interest (items II and IX)
Platform improvement (anonymized data) Legitimate interest (item IX)
Financial records retention Legal obligation (item II)
Marketing consent: consent to receive marketing communications is collected separately and explicitly during registration. You can withdraw it at any time by clicking "unsubscribe" in any email you receive, or through the preferences panel in your 58game account.

5 Data Sharing

58game does not sell users' personal data. Data sharing with third parties occurs only in the situations outlined below, with contractual guarantees of confidentiality and use strictly limited to the specific purpose:

5.1 Payment processors

To process deposits via Pix, boleto bancário, credit card, debit card, PicPay, Mercado Pago, and TED, 58game shares the minimum necessary data with payment processors certified by the Central Bank of Brazil. These partners receive only the information required to complete the transaction — never the full betting history or other sensitive data.

5.2 Game Providers

Slots, Live Casino, and crash game providers receive an anonymized technical session identifier to operate the games. They do not receive your name, CPF, email, or financial data — only the technical data required for the game session.

5.3 Competent authorities

58game may share data with government, regulatory, or law enforcement authorities when required by law, court order, fraud or money laundering investigation, or compliance with regulatory obligations under Brazilian legislation. In such cases, sharing is limited to what is strictly necessary.

5.4 Technical Infrastructure Providers

Hosting, cybersecurity, risk analysis, and fraud prevention services may have restricted access to data under data processing agreements that include confidentiality clauses aligned with the LGPD.

International transfer: some of 58game's technical partners may be located outside Brazil. In such cases, data sharing only takes place with countries or organizations that provide an adequate level of data protection, as established in Article 33 of the LGPD. See Section 10 for details.

6 Security & Protection

58game applies a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit: all data transmitted between your device and 58game's servers is protected by TLS 1.3 with a 256-bit SSL certificate;
  • Encryption at rest: sensitive data stored on servers (KYC documents, financial data) is encrypted at rest using AES-256;
  • Access controls: internal access to user data is restricted to personnel with a proven operational need, with multi-factor authentication required for critical systems;
  • Continuous monitoring: 58game's systems are continuously monitored for anomalies, intrusion attempts, and suspicious behavior;
  • Security audits: periodic security audits conducted by specialized teams to identify and remediate vulnerabilities before they can be exploited;
  • Pseudonymization: where possible, data is pseudonymized for internal analysis, so that results cannot be directly linked to a specific user without additional information.

6.1 Security Incidents

In the event of a security incident that may affect your personal data, 58game will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframe established by the LGPD, including details on the nature of the incident, the data involved, and the measures taken to mitigate the impact.

Your responsibility: your account security also depends on you. Use unique, strong passwords, never share your credentials with anyone, and contact 58game support immediately if you suspect unauthorized access to your account.

7 Data Retention and Deletion

58game retains your personal data only for as long as necessary to fulfill the purposes stated in this Policy, in accordance with the minimum retention periods required by Brazilian law:

Data categoryRetention periodReason
Registration data (active account) For the duration of the account Service provision
Financial records (deposits, withdrawals) 5 years after the transaction Legal obligation (Receita Federal, COAF)
KYC Documents 5 years after account closure Anti-money laundering (Lei nº 9.613/1998)
Betting and session history 2 years after last activity Dispute resolution and audit
Access and security logs 6 months Law No. 12,965/2014 (Brazilian Internet Civil Rights Framework)
Marketing communications Until consent is withdrawn Consent (revocable at any time)

Once the above retention periods expire, data is securely deleted or anonymized in a way that prevents re-identification of the user. Anonymization is preferred when full deletion is not technically feasible across all backup systems.

8 Cookies and Tracking Technologies

58game uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — for analytics and marketing purposes.

8.1 Types of Cookies Used

Essential Analytics Marketing
  • Essential cookies: required for the platform to function — session authentication, bet slip management, language preferences, and account settings. These cannot be disabled without affecting core platform functionality;
  • Analytical cookies: collect aggregated, anonymized usage data for platform performance analysis — which pages generate the most technical errors, average load times, most common navigation flows. Activated with consent;
  • Marketing cookies: used to personalize promotions and communications based on your platform usage history. Enabled only with explicit consent, granted separately from essential cookies.

8.2 Cookie Management

When you first access 58game, you'll see a cookie consent banner where you can accept or decline each category individually. You can update your preferences at any time through the account settings panel under "Privacy & Cookies". Most browsers also let you block or delete cookies directly in their settings — note that blocking essential cookies may affect the platform's normal functionality.

Pixels and web beacons: emails sent by 58game may contain tracking pixels that indicate whether the email was opened and on which device. You can disable remote image loading in your email client to prevent this tracking. The option to unsubscribe from all marketing communications is available in the footer of every email.

9 Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by 58game, the following rights, exercisable at any time by emailing suporte@58game.best:

Your 8 Rights Under the LGPD at 58game

All rights exercisable by emailing suporte@58game.best — response within 15 business days

Right of Access

Request a copy of all personal data 58game holds on you — registration details, financial history, bets, sessions, and access logs. Delivered in a readable format within 15 business days.

Right to Correction

If any of your data is incorrect or out of date — address, phone number, name — request a correction through support or directly in your account dashboard. CPF and date of birth changes require document verification.

Right to Erasure

You may request deletion of your personal data. Data that must be retained by legal obligation (financial records, KYC) is kept for the minimum required period and then deleted or anonymized.

Right to Data Portability

Request your data in a structured, machine-readable format (CSV or JSON) for transfer to another controller. Includes registration data, betting history, and financial transaction records.

Right to Withdraw Consent

For consent-based processing — such as marketing emails — you may withdraw your consent at any time, without providing a reason. Withdrawal does not affect any processing that took place before it.

Right to Information

You have the right to know which third parties 58game has shared your data with, under what circumstances, and for what purpose. This information is outlined in this Policy and can be requested in detail through support.

Right to Object

You may object to processing based on legitimate interest if you believe it disproportionately affects your rights. 58game will review each case and respond with a clear rationale.

Right to Lodge a Complaint with the ANPD

If you believe your rights have not been respected by 58game, you may lodge a complaint with the National Data Protection Authority (ANPD). 58game fully cooperates with ANPD investigations.

10 International Data Transfer

Some of 58game's technical partners — such as cloud infrastructure providers and game suppliers — may be located outside Brazil. When this is the case, 58game ensures that the data transfer falls within one of the scenarios permitted under Article 33 of the LGPD:

  • Transfer to countries whose level of data protection has been recognized as adequate by the ANPD;
  • Transfer covered by standard contractual clauses that ensure a level of protection equivalent to that of the LGPD;
  • Transfer required for the performance of the contract with the user, such as processing a Live Casino session hosted on an international server.

In all cases of international data transfer, the data shared is limited to the minimum necessary and partners are contractually required to handle it in accordance with 58game's guidelines and the requirements of the LGPD.

11 Minors

58game is a platform intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe a child or teenager has provided data to 58game, please contact us immediately at suporte@58game.best.

Age verification: 58game employs age verification mechanisms during registration, including CPF confirmation and, where necessary, identity document review. Accounts identified as belonging to minors are closed immediately and data is deleted in accordance with the LGPD provisions for children's and adolescents' data.

12 Changes to this Policy

58game may periodically update this Privacy Policy to reflect changes in Brazilian law, operational practices, or the services offered. Significant changes — those that materially affect user rights — will be communicated at least 7 days in advance via:

  • Email to the address registered on the account;
  • Notification in the platform dashboard upon login;
  • Featured banner on the 58game.best website.

The date of the last update is recorded at the top of this Policy. Continued use of the platform after an update's effective date constitutes acceptance of the new version. If you do not agree with the changes, you may request account closure before the effective date.

13 Contact & DPO

To exercise your rights as a data subject, ask questions about this Policy, or report any privacy concern, please contact the 58game Data Protection Officer (DPO):

ChannelContactResponse time
Email (privacy) Suporte@58game.best (subject: "Privacy — LGPD") Up to 15 business days
Live chat Available 24h on the platform Minutes (initial triage)
WhatsApp Available 24h Minutes (initial triage)
ANPD: if after contacting 58game you do not receive a satisfactory response to a privacy concern, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

Why data privacy matters on betting platforms

When you create an account on an online betting and casino platform, you are sharing far more sensitive information than you would on a social network or e-commerce site. Your CPF, date of birth, banking details for Pix and TED, your Nubank or Itaú account key, proof of address — all of this is required for the service to operate legally, but it also creates a significant responsibility for whoever receives and stores that information. The 58game built its privacy infrastructure with that responsibility in mind from day one — not as a retroactive adjustment to comply with the LGPD.

The Lei Geral de Proteção de Dados — enacted in 2018 and in force since 2020 — fundamentally reshaped the Brazilian legal landscape for personal data processing. Companies that previously collected whatever they wanted without transparency must now disclose exactly what they collect, why, and for how long. Users have gone from passive subjects to rights-holders who can actively exercise those rights. At 58game, this is not just theory: there is a real process for handling access, correction, portability, and deletion requests, with a 15-business-day response window and a trained team to manage them.

What happens to your data when you deposit via Pix

When you make a deposit on 58game via Pix, the transaction involves your Pix key, the amount, and a transaction identifier. This data is shared with the payment processor only to the extent necessary to confirm and record the transaction. 58game does not store your bank PIN or password — you never enter that information on the platform. What is recorded in the 58game is the deposit amount, date and time, and an anonymized Pix key identifier for financial reconciliation.

The same data minimization principle applies to other payment methods. For credit cards, 58game does not store the full card number — only the last four digits for identification purposes and the authorization token generated by the payment processor. For bank transfers via Nubank, Itaú, Bradesco, or Banco do Brasil, only the banking details required to process the withdrawal are stored — branch, account number, and account holder name.

Fraud prevention and how we use your history

The betting history and casino sessions of the 58game is used internally for two main purposes beyond service delivery: fraud prevention and responsible gambling. For fraud prevention, algorithms analyze behavioral patterns that may indicate misuse — such as multiple accounts sharing the same IP address, bets placed on near-certain outcomes shortly after bonus activation, or withdrawal patterns suggestive of money laundering. This monitoring is a legal requirement and protects the entire community of legitimate platform users.

For responsible gambling, the same transaction history is monitored from a different angle: rising deposit volumes, usage frequency that deviates from the user's historical pattern, or self-exclusion requests followed by quick attempts to return are all signals that the support team is trained to identify and address proactively. This use of data is grounded in legitimate interest and legal obligation — not commercial purposes.

Cookies and the mobile app — what is tracked when you bet on your phone

The 58game mobile app for Android and iOS collects less tracking data than the web version, by design. In the app, the main technical data collected includes: a device identifier for session authentication, app performance information to identify crashes and bugs, and aggregated usage data to analyze which features are most used. We do not collect precise GPS location or access to your photo gallery beyond what is required for document submission during the KYC process.

When you browse 58game on mobile using a browser, your browser's cookie settings apply. If you accept only essential cookies on the consent banner, the platform will continue to work normally — you simply won't see personalized promotions based on your history. It's a choice you're entitled to make without affecting your core experience.

How long 58game retains your data after account closure

A common question from users who decide to close their account is: "Will 58game keep my data forever?" The short answer is no — but there is a minimum legal retention period that cannot be waived. Financial records must be kept for 5 years as required by the Receita Federal do Brasil and COAF (Conselho de Controle de Atividades Financeiras). KYC documents follow the same timeframe under anti-money laundering legislation.

After these periods, data is securely deleted or anonymized in a way that prevents re-identification. Marketing data — communication preferences and newsletter email addresses — is deleted as soon as the account is closed, without waiting for any legal retention period. If you would like to request early deletion of data not subject to a minimum legal retention period, simply email suporte@58game.best with the subject line "Data Deletion — LGPD" and your account details. The 58game will process the request within 15 business days with written confirmation.

Frequently Asked Questions About Privacy at 58game

The most common questions about how we handle your data

No. 58game has never sold and will never sell users' personal data to third parties. Data sharing with partners occurs only to make the service itself possible — such as payment processors to confirm your Pix transfer or game providers to run casino sessions — and always under confidentiality and restricted-use agreements. Aggregated, anonymized behavioral data may be used internally for product analysis, but it cannot be used to identify you as an individual.

Send an email to suporte@58game.best with the subject line "Access Request — LGPD", including the email address registered to your account and your CPF for identity verification. Within 15 business days, 58game will provide an organized copy of all stored personal data — registration details, financial history, bets, game sessions, and relevant logs. Delivery is available in PDF or CSV format, based on your preference.

Yes, at any time and without needing to provide a reason. There are three ways to unsubscribe: click the "unsubscribe" link in the footer of any marketing email from 58game, go to your account dashboard under "Communication Preferences" and disable promotional emails, or submit a request through support. The cancellation takes effect within 48 hours. Please note that transactional emails — deposit confirmations, processed withdrawals, security alerts — will continue to be sent, as they are required for account operation.

58game infers an approximate location from your connection's IP address — typically city or state. This information is used solely for security purposes (detecting access from unusual locations that may indicate a compromised account) and regulatory compliance (verifying that access originates from Brazil). 58game does not track your precise GPS location or share location data with third parties for advertising purposes.

After account closure, 58game retains data for the minimum period required by law: financial records and KYC documents for 5 years (as required by COAF and the Federal Revenue Service), and access logs for 6 months (as required by the Marco Civil da Internet). Data not subject to a minimum legal retention period — such as marketing email addresses and communication preferences — is deleted immediately. After the applicable legal periods, all data is securely deleted or irreversibly anonymized. You will receive email confirmation at each stage of this process.

View all FAQs

Exercising Your Rights Is Simple at 58game

To access, correct, port, or request deletion of your personal data, please contact 58game's data protection officer at suporte@58game.best with the subject line "Privacy — LGPD". We respond within 15 business days with written confirmation of all actions taken. You can also consult the Terms and Conditions to review the full rules governing use of the platform.

Updated January 2026 · In compliance with the LGPD (Law No. 13.709/2018)

Play safely on 58game

Sign up in 2 minutes, deposit from R$ 20.00 via Pix, and bet on the Brasileirão, Libertadores, volleyball, UFC, and much more — with your data protected by SSL and in full compliance with the LGPD.

+18 | Gamble Responsibly | Responsible Gambling

Português