Official document · Read before using

Terms and Conditions of 58game —
Your Rights and Responsibilities

This document sets out the rules governing the use of the 58game platform — registration, deposits, withdrawals, Sports Betting, casino, bonuses, and responsible gambling. Please read it carefully before creating your account.

Last updated: January 2026  ·  Applicable to users in Brazil

Quick Summary

  • Minimum age: 18 to use 58game
  • One account per CPF — no exceptions
  • Minimum deposit: R$ 20.00 via Pix
  • Minimum withdrawal: R$ 30.00
  • Bonuses require rollover before withdrawal
  • Data protected in compliance with LGPD
  • 24/7 support in Portuguese

What these Terms guarantee you

The principles behind the 58game platform rules

Transparency

Clear rules, no fine print

58game's terms were written in plain Brazilian Portuguese, free of unnecessary legal jargon. You can understand what you can and cannot do without needing a lawyer to read the document.

Security

Your data and money protected

We operate with 256-bit SSL encryption and in full compliance with the LGPD. Your personal and financial data is never shared with third parties without your explicit consent, under any circumstances.

Payments

Fast Pix — deposits and withdrawals

Pix deposits are credited in up to 8 seconds. Pix withdrawals are processed in up to 10 minutes with no fees. Withdrawal rules are straightforward: no rollover on real balance, only on bonus balance where applicable.

Bonus

Bonuses with clearly explained terms

Every 58game promotion has its rollover, time limit, and conditions described clearly and objectively. You know exactly what you need to do before withdrawing the bonus amount — no surprises when it's time to cash out.

Liability

Responsible gambling built in

Self-control tools — deposit limits, bet history, and self-exclusion — are part of the platform's obligations, not optional features buried in a menu. 58game takes user well-being seriously.

Support

24/7 support in Portuguese

Any questions about these terms or any platform operation can be answered by our 24/7 support team via chat or WhatsApp. In Portuguese, no bots, with staff trained in the Brazilian market.

Important: by creating an account on 58game, you confirm that you have read, understood, and agreed to all the terms and conditions described in this document. If you do not agree with any part of these terms, do not create an account on the platform.

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern access to and use of the 58game platform, including the website 58game.best, the mobile app, and all associated services — Sports Betting, online casino, poker, crash games, promotions, and account features.

By registering, accessing, or using any part of the 58game platform, you confirm that you have read and fully accepted these Terms, as well as the Privacy Policy and the specific terms of any applicable promotions. Acceptance is required to use the platform — use without acceptance is not permitted.

58game reserves the right to update these Terms periodically. Material changes will be communicated by email or in-platform notification at least 7 days before taking effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

Applicability: these Terms apply to all users residing in Brazil who use the 58game platform on any device — desktop, mobile, or tablet.

2 Eligibility & Registration

2.1 Minimum requirements

To create an account on 58game and use any of the platform's services, the user must:

  • Be at least 18 years of age in full at the time of registration;
  • Be a resident of Brazil and hold a valid CPF;
  • Not be enrolled in any gambling self-exclusion programs in Brazil;
  • Have full legal capacity to enter into contracts, in accordance with the Brazilian Civil Code;
  • Not be an employee of 58game or an immediate family member of an employee.
Minors: 58game employs age verification mechanisms and does not, under any circumstances, permit the registration or use of the platform by anyone under 18 years of age. Accounts found to contain a minor's data will be closed immediately and the associated balances frozen pending investigation.

2.2 Registration process

Registration requires your full name, a valid email address, CPF, date of birth, and a password. You are responsible for the accuracy of all information provided. 58game may request additional documents for identity verification (KYC) before processing withdrawals or if fraudulent activity is suspected.

2.3 One Account per User

It is permitted one account per person only, identified by CPF. Creating multiple accounts using the same CPF or third-party CPFs is strictly prohibited and will result in the closure of all accounts involved and the freezing of their balances for review.

3 User Account

3.1 Account Security

You are entirely responsible for keeping your login credentials — email and password — confidential. 58game recommends using unique, strong passwords and will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, notify support immediately at suporte@58game.best.

3.2 Identity Verification (KYC)

58game may request identity documents at any time — particularly before processing withdrawals above a certain amount. Accepted documents include a national ID (RG), driver's license (CNH), and proof of address issued within the last 90 days. Verification is required to protect users and to ensure compliance with fraud prevention and anti-money laundering regulations.

3.3 Account Closure

You can request account closure at any time through our support team. Your available balance (not subject to any bonus rollover) will be returned via Pix after identity verification. 58game may also close or suspend accounts in the event of a breach of these Terms, with notice to the user stating the reason.

4 Deposits and Payments

4.1 Accepted methods

58game accepts Brazilian payment methods only. All amounts are processed in BRL (R$). Available methods are:

Pix Boleto Bancário Credit Card Debit Card PicPay Mercado Pago TED (Nubank, Itaú, Bradesco, Banco do Brasil)

4.2 Limits and Timeframes

Method Minimum deposit Confirmation timeframe
Pix R$ 20.00 Up to 8 seconds
Boleto Bancário R$ 20.00 1 to 3 business days
Credit Card R$ 20.00 Instant
Debit Card R$ 20.00 Instant
PicPay / Mercado Pago R$ 20.00 Instant
Bank wire transfer R$ 20.00 Same business day

4.3 Source of funds

The user declares that all funds deposited into 58game are of lawful origin and belong exclusively to them. Deposits made by third parties, as well as any attempt to use the platform for money laundering or other illegal activities, will result in immediate account suspension and notification of the relevant authorities.

No deposit fee: 58game charges no fees on any deposit, regardless of the payment method chosen. The full amount you deposit is credited to your account balance.

5 Withdrawals

5.1 Withdrawal conditions

To request a withdrawal, the user must:

  • Have completed identity verification (KYC);
  • The balance available for withdrawal must be at least R$ 30.00;
  • The requested balance must not be tied to an incomplete bonus rollover;
  • The account must not be under investigation for suspicious activity.

5.2 Withdrawal timeframes

Pix withdrawals are processed within 10 minutes of approval. Withdrawals via other available methods follow the standard processing time for each option, which may range from a few minutes to one business day. 58game charges no fees on any withdrawal.

5.3 Withdrawal to your own account

All withdrawals must be made to a bank account or Pix key held exclusively in the user's name, with a CPF matching the platform registration. Withdrawals to third-party accounts are not permitted.

Security check: 58game may request additional verification for high-value withdrawals or in situations that indicate a risk of fraud. This process protects both the platform and the user against unauthorized account access.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses offered by 58game — including the welcome bonus, cashback, free spins, and special promotions — are subject to specific terms and conditions published on each offer's page. The general conditions are:

  • Each bonus has a rollover — a multiplier indicating how many times the bonus amount must be wagered before a withdrawal can be made. The rollover for each promotion is clearly stated on the offer page;
  • The deadline to complete the rollover is 30 calendar days from the bonus activation date, unless otherwise stated in the promotion;
  • Sports bets with odds below 1.50 do not count toward the Sports Betting bonus rollover;
  • Cancelled bets, bets where cash out was used, or bets in markets excluded by the promotion do not count toward rollover;
  • Any bonus balance not converted to real balance by the end of the promotional period is automatically removed from the account.

6.2 Bonus Abuse

58game monitors bonus usage and reserves the right to cancel bonuses and associated withdrawals in cases of identified abuse — such as betting on near-certain outcomes solely to meet rollover requirements, creating multiple accounts to claim bonuses repeatedly, or any behavior that constitutes exploitation of promotions at the platform's expense.

Tip: the full terms and conditions for the welcome bonus are on the Welcome Bonus. Read it before activating to understand the rollover that applies to your chosen plan.

7 Sports Betting

7.1 Bet Acceptance

58game reserves the right to accept, decline, or limit any bet at its discretion — particularly in cases of odds that are clearly incorrect due to a technical error, suspected match manipulation, or bets that exceed the maximum limits set per event or market. Bets accepted by the system are binding on both parties.

7.2 Live Betting & Cash Out

Live bets are accepted while the market remains open. 58game may temporarily suspend live markets during critical moments of an event (such as penalty kicks, VAR reviews, or similar situations). Cash out is available on most live and pre-match markets, with its value calculated in real time — the user decides voluntarily when to use it.

7.3 Cancelled, Postponed, or Suspended Events

If a sporting event is cancelled before it starts, all bets are voided and the amounts returned to the user's balance. If the event is postponed and takes place within 36 hours, bets remain valid. If interrupted mid-event, markets that have already been settled stand; unsettled markets are voided. 58game follows the official rules of each sports federation (CONMEBOL for Libertadores, CBF for Brasileirão, FIVB for volleyball, etc.) when determining results.

7.4 Odds Errors

58game reserves the right to void bets placed at odds that are clearly incorrect due to a technical error. In such cases, the wagered amount is refunded in full to the user's balance. Incorrect odds are identified by comparing them against market values on other platforms at the same point in time.

8 Casino & Games

8.1 Random Number Generator (RNG)

All casino games on 58game — including slots, blackjack, roulette, and other digital table games — use random number generators (RNG) certified by independent laboratories. Results are genuinely random and cannot be influenced by the platform or the user.

8.2 Live Casino

Live casino games are streamed in real time from physical studios with human dealers. 58game streams these games through licensed providers. The specific rules for each game — betting limits, blackjack rules, roulette variants — are displayed in the interface before each session begins.

8.3 Technical Malfunction

In the event of a technical failure during a gaming session — disconnection, server error, or screen freeze — 58game will restore the session state whenever technically possible. If restoration is not feasible, the amount wagered on the interrupted round will be returned to the user's balance. Session history is available in the account dashboard for review.

8.4 Return-to-Player rate (RTP)

The return-to-player (RTP) rate for each game is certified by the provider and displayed on the game information page within the platform. 58game does not alter the RTP configured by the certified provider.

9 Responsible Gambling

58game is committed to promoting responsible entertainment and preventing problem gambling. The platform offers the following responsible gaming tools:

  • Deposit limits: set daily, weekly, or monthly limits in your account dashboard. Decreases take effect immediately; increases require a 7-day waiting period;
  • Session break: temporary access block for 24 hours, activated by the user themselves;
  • Temporary self-exclusion: account block for 7, 30, or 90 days, preventing deposits and bets during that period;
  • Full history: access to all bets, sessions, and transactions carried out on the platform;
  • Permanent closure: request for permanent account closure through support, with any remaining balance returned after verification.
Help available: if you or someone you know is showing signs of problem gambling, please reach out to CVV — Centro de Valorização da Vida at the number 188 (24 hours, free of charge) or visit our Responsible Gambling.

10 Prohibited Conduct

Use of the 58game platform presupposes good faith. The following actions are strictly prohibited and will result in immediate account suspension or closure, balance blocking, and possible reporting to the relevant authorities:

  • Creating or using multiple accounts to exploit bonuses or circumvent restrictions;
  • Providing false information during registration or identity verification processes;
  • Using the platform to launder money or process funds of illicit origin;
  • Using automation software, bots, or scripts to manipulate games or bets;
  • Deliberately exploiting technical glitches or odds errors;
  • Making arrangements with other players to fix the outcome of Poker or other games;
  • Sharing or selling access to your own account to third parties;
  • Placing bets on events whose outcome you have advance knowledge of through non-public means (sports insider trading).

11 Privacy & LGPD

58game's handling of personal data follows the principles and obligations set out by the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and platform use is used exclusively for:

  • User identification and verification;
  • Processing of deposits and withdrawals;
  • Fraud prevention and compliance with legal obligations;
  • Account and promotional communications (with opt-out option);
  • Ongoing platform improvement and personalization of the user experience.

No personal data is sold or shared with third parties for commercial purposes without the user's explicit consent. Data subject rights — access, correction, portability, deletion, and withdrawal of consent — may be exercised by emailing suporte@58game.best. For full details on how we handle your data, please see our Privacy Policy.

12 Limitation of Liability

58game strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance whenever possible. 58game is not responsible for:

  • Losses resulting from betting decisions made by the user;
  • Internet connection failures on the user's end that result in interrupted sessions;
  • Losses caused by unauthorized access to the user's account due to the user's own negligence in safeguarding their credentials;
  • Service interruptions caused by force majeure, external cyberattacks, or third-party infrastructure failures.

58game's maximum liability under any circumstances is limited to the balance available in the user's account at the time of the event that caused the loss, except where applicable Brazilian law provides for broader liability.

13 Changes to the Terms

58game may update these Terms and Conditions at any time to reflect changes in Brazilian legislation, platform operating practices, or to improve the clarity of existing rules. Material changes — those that significantly affect users' rights or obligations — will be communicated at least 7 days in advance via the registered email address and an in-platform notification.

The date of the most recent update appears at the top of this document. If you do not agree with the changes, you may request account closure before the new terms take effect, and your available balance will be returned. Continued use of the platform after the effective date constitutes automatic acceptance of the updated terms.

14 Contact & Support

For questions about these Terms, your account, financial transactions, or anything else related to 58game, reach out to our support team:

ChannelAvailabilityResponse time
Live Chat 24h / 7 days Minutes
WhatsApp 24h / 7 days Minutes
Email 24h / 7 days Up to 4 hours

Contact email: suporte@58game.best

Support is provided exclusively in Brazilian Portuguese by a team that specializes in the sports betting and online casino market in Brazil. We don't use automated translation-based support — you speak with people who know the platform and the local market.

Dispute resolution: in the event of a dispute regarding the outcome of a bet, casino session, or financial transaction, please open a support ticket by emailing us with the relevant transaction or bet number. 58game reviews each case individually and responds within 48 business hours with a reasoned decision.

Why you should read the Terms and Conditions of a betting platform

Most people click "accept" on the terms and conditions of any platform without reading a single line. With online betting and casino sites, that habit can be costly. Not because the terms of the 58game are full of traps — quite the opposite — but because knowing the rules in advance prevents unnecessary frustration. Finding out that a bonus has a 30-day rollover period before you activate the promotion is far better than discovering it when you try to withdraw.

Let's be straightforward about the points that cause the most confusion for Brazilian users on betting platforms. The first is withdrawals. A lot of people deposit, play, win — and then find out there are conditions attached to cashing out. At 58game, the rule is simple: real balance (deposited by the user) can be withdrawn at any time, subject only to basic identity verification. Bonus balance has a rollover — you need to wager it the number of times specified in the promotion before it converts to real balance. These are kept separate on the platform: real balance and bonus balance are shown distinctly in your account dashboard.

What rollover is and how it works in practice

Rollover is the multiplier applied to the bonus amount to determine the total betting volume required before a withdrawal can be made. If you received a R$ 100.00 bonus with a 10x rollover, you need to place R$ 1,000.00 in valid bets before requesting a withdrawal of that amount. Bets with odds below 1.50 do not count. Cancelled bets do not count. Bets where cash out was used count only for the amount that remained at risk until settlement.

The 58game displays your remaining rollover balance in real time on the account dashboard. You'll know exactly how much is left to meet the requirement — no manual calculations or guesswork needed. Once the rollover is complete, the bonus amount is automatically converted to real balance and becomes available for withdrawal.

One account per CPF: why this rule exists

The one-account-per-CPF rule is standard in the industry and exists for three main reasons. The first is fraud prevention: multiple accounts tied to the same CPF can be used for money laundering or to repeatedly claim welcome bonuses. The second is regulatory compliance: Brazil's Central Bank and the regulations governing the betting market require each user to be uniquely identified. The third is protecting the user themselves: a single account makes it easier to track spending and betting history — both key elements of responsible gambling.

If you're having trouble accessing your account — forgotten password, outdated email, or changed phone number — 58game's support team has a secure recovery process in place. Please contact the team before creating a new account, as any second account will be closed and its balance frozen for review.

Identity verification: when it happens and what you'll need

The KYC (Know Your Customer) process is a regulatory requirement that the 58game applies progressively. Users who place small bets and make moderate withdrawals are rarely asked to submit additional documentation. Full verification is primarily required for larger withdrawals, when there is a discrepancy between registered details and payment information, or when the fraud prevention system detects patterns that warrant further review.

Accepted documents are straightforward: a national ID (RG), driver's license (CNH), or passport for identity verification, and a utility bill (electricity, water, phone, or internet) issued within the last 90 days as proof of address. Documents are submitted directly through the account panel via SSL-secured upload. Review takes up to 24 business hours after full documentation is received.

Sports Betting: when a bet becomes final

A bet placed on 58game is binding once confirmed by the system. Users cannot cancel a bet after confirmation — except through cash out, when available, which is not a cancellation but an early settlement at a real-time agreed value. This means the decision must be made before confirming: review the market, the odds, and the amount before clicking confirm.

In live betting, odds change continuously. 58game displays the odd that was active at the exact moment of confirmation — if the odd changed between your click and confirmation, the system may present the updated odd for your acceptance or decline the original bet, depending on the acceptable variation setting on your account. You can adjust your accepted odds variation level in the preferences panel.

Your rights as a 58game user

In addition to the protections set out in these Terms, you have rights guaranteed under Brazilian consumer protection law (CDC) and the LGPD. These include the right to clear information about contracted services, the right of withdrawal in applicable situations, the right to access and correct personal data stored by 58game, and the right not to be penalized for exercising these rights.

If you believe that the 58game did not honor any of these rights, please contact support. If the matter is not resolved to your satisfaction, you may file a complaint through the appropriate regulatory channels. 58game cooperates fully with investigations conducted by Brazilian regulatory authorities.

Frequently Asked Questions About 58game Terms

The most frequently asked questions about platform rules

Yes. Your real balance — made up of your deposits and winning bets converted from real balance — can be withdrawn at any time, subject only to basic identity verification and the minimum withdrawal amount of R$ 30.00. Rollover applies exclusively to bonus balance received through promotions. In your account dashboard, your real balance and bonus balance are displayed separately so you can track them without any confusion.

58game may suspend or close accounts in cases of clear violation of these Terms — such as fraud, multiple accounts, or money laundering — and in such cases the action may be immediate to protect the integrity of the platform. In all other cases, the user will receive a notification stating the reason and a timeframe to respond before closure. Any available real balance will be returned to the account holder after confirmed closure, except in situations under fraud investigation.

Bets closed via cash out count toward rollover only for the amount that was at risk up to the moment of cash out — not the full value of the original bet. For example: if you placed a R$ 100.00 bet with bonus funds and cashed out for R$ 80.00, only R$ 80.00 will be counted toward the rollover. The cash out amount is returned to your balance as real balance if the bet was placed with real balance, or as partially converted bonus balance, depending on the composition of the original bet.

No. All deposits and withdrawals must be made using payment methods registered in the name of the 58game account holder, with a CPF matching the account registration. Deposits received from third-party accounts will be returned to the source and may result in a temporary account block pending investigation. This rule protects users against unauthorized account use and ensures transaction traceability in accordance with regulatory requirements.

You may request deletion of your personal data by submitting a request to suporte@58game.best with the subject line "Data Deletion — LGPD" and your account details. 58game will process the request within 15 business days. Please note: certain data must be retained for the minimum period required by Brazilian law (such as financial records and anti-money laundering records) even after account deletion. This data is anonymized wherever possible.

View all frequently asked questions

Your Data Protected at 58game

All personal and financial data belonging to 58game users is handled with 256-bit SSL encryption, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). You have the right to access, correct, port, or request the deletion of your data at any time. To exercise your rights or ask questions about how your data is handled, please contact us at suporte@58game.best.

Read our Privacy Policy for full details on how we handle your information.

Ready to play at 58game?

Now that you know the rules, create your account in 2 minutes. Deposit from R$ 20.00 via Pix and claim your welcome bonus — clear terms, no surprises.

+18 | Gamble responsibly | Responsible Gambling

Português