This document sets out the rules governing the use of the 58game platform — registration, deposits, withdrawals, Sports Betting, casino, bonuses, and responsible gambling. Please read it carefully before creating your account.
Quick Summary
The principles behind the 58game platform rules
Clear rules, no fine print
58game's terms were written in plain Brazilian Portuguese, free of unnecessary legal jargon. You can understand what you can and cannot do without needing a lawyer to read the document.
Your data and money protected
We operate with 256-bit SSL encryption and in full compliance with the LGPD. Your personal and financial data is never shared with third parties without your explicit consent, under any circumstances.
Fast Pix — deposits and withdrawals
Pix deposits are credited in up to 8 seconds. Pix withdrawals are processed in up to 10 minutes with no fees. Withdrawal rules are straightforward: no rollover on real balance, only on bonus balance where applicable.
Bonuses with clearly explained terms
Every 58game promotion has its rollover, time limit, and conditions described clearly and objectively. You know exactly what you need to do before withdrawing the bonus amount — no surprises when it's time to cash out.
Responsible gambling built in
Self-control tools — deposit limits, bet history, and self-exclusion — are part of the platform's obligations, not optional features buried in a menu. 58game takes user well-being seriously.
24/7 support in Portuguese
Any questions about these terms or any platform operation can be answered by our 24/7 support team via chat or WhatsApp. In Portuguese, no bots, with staff trained in the Brazilian market.
These Terms and Conditions ("Terms") govern access to and use of the 58game platform, including the website 58game.best, the mobile app, and all associated services — Sports Betting, online casino, poker, crash games, promotions, and account features.
By registering, accessing, or using any part of the 58game platform, you confirm that you have read and fully accepted these Terms, as well as the Privacy Policy and the specific terms of any applicable promotions. Acceptance is required to use the platform — use without acceptance is not permitted.
58game reserves the right to update these Terms periodically. Material changes will be communicated by email or in-platform notification at least 7 days before taking effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.
To create an account on 58game and use any of the platform's services, the user must:
Registration requires your full name, a valid email address, CPF, date of birth, and a password. You are responsible for the accuracy of all information provided. 58game may request additional documents for identity verification (KYC) before processing withdrawals or if fraudulent activity is suspected.
It is permitted one account per person only, identified by CPF. Creating multiple accounts using the same CPF or third-party CPFs is strictly prohibited and will result in the closure of all accounts involved and the freezing of their balances for review.
You are entirely responsible for keeping your login credentials — email and password — confidential. 58game recommends using unique, strong passwords and will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, notify support immediately at suporte@58game.best.
58game may request identity documents at any time — particularly before processing withdrawals above a certain amount. Accepted documents include a national ID (RG), driver's license (CNH), and proof of address issued within the last 90 days. Verification is required to protect users and to ensure compliance with fraud prevention and anti-money laundering regulations.
You can request account closure at any time through our support team. Your available balance (not subject to any bonus rollover) will be returned via Pix after identity verification. 58game may also close or suspend accounts in the event of a breach of these Terms, with notice to the user stating the reason.
58game accepts Brazilian payment methods only. All amounts are processed in BRL (R$). Available methods are:
The user declares that all funds deposited into 58game are of lawful origin and belong exclusively to them. Deposits made by third parties, as well as any attempt to use the platform for money laundering or other illegal activities, will result in immediate account suspension and notification of the relevant authorities.
To request a withdrawal, the user must:
Pix withdrawals are processed within 10 minutes of approval. Withdrawals via other available methods follow the standard processing time for each option, which may range from a few minutes to one business day. 58game charges no fees on any withdrawal.
All withdrawals must be made to a bank account or Pix key held exclusively in the user's name, with a CPF matching the platform registration. Withdrawals to third-party accounts are not permitted.
All bonuses offered by 58game — including the welcome bonus, cashback, free spins, and special promotions — are subject to specific terms and conditions published on each offer's page. The general conditions are:
58game monitors bonus usage and reserves the right to cancel bonuses and associated withdrawals in cases of identified abuse — such as betting on near-certain outcomes solely to meet rollover requirements, creating multiple accounts to claim bonuses repeatedly, or any behavior that constitutes exploitation of promotions at the platform's expense.
58game reserves the right to accept, decline, or limit any bet at its discretion — particularly in cases of odds that are clearly incorrect due to a technical error, suspected match manipulation, or bets that exceed the maximum limits set per event or market. Bets accepted by the system are binding on both parties.
Live bets are accepted while the market remains open. 58game may temporarily suspend live markets during critical moments of an event (such as penalty kicks, VAR reviews, or similar situations). Cash out is available on most live and pre-match markets, with its value calculated in real time — the user decides voluntarily when to use it.
If a sporting event is cancelled before it starts, all bets are voided and the amounts returned to the user's balance. If the event is postponed and takes place within 36 hours, bets remain valid. If interrupted mid-event, markets that have already been settled stand; unsettled markets are voided. 58game follows the official rules of each sports federation (CONMEBOL for Libertadores, CBF for Brasileirão, FIVB for volleyball, etc.) when determining results.
58game reserves the right to void bets placed at odds that are clearly incorrect due to a technical error. In such cases, the wagered amount is refunded in full to the user's balance. Incorrect odds are identified by comparing them against market values on other platforms at the same point in time.
All casino games on 58game — including slots, blackjack, roulette, and other digital table games — use random number generators (RNG) certified by independent laboratories. Results are genuinely random and cannot be influenced by the platform or the user.
Live casino games are streamed in real time from physical studios with human dealers. 58game streams these games through licensed providers. The specific rules for each game — betting limits, blackjack rules, roulette variants — are displayed in the interface before each session begins.
In the event of a technical failure during a gaming session — disconnection, server error, or screen freeze — 58game will restore the session state whenever technically possible. If restoration is not feasible, the amount wagered on the interrupted round will be returned to the user's balance. Session history is available in the account dashboard for review.
The return-to-player (RTP) rate for each game is certified by the provider and displayed on the game information page within the platform. 58game does not alter the RTP configured by the certified provider.
58game is committed to promoting responsible entertainment and preventing problem gambling. The platform offers the following responsible gaming tools:
Use of the 58game platform presupposes good faith. The following actions are strictly prohibited and will result in immediate account suspension or closure, balance blocking, and possible reporting to the relevant authorities:
58game's handling of personal data follows the principles and obligations set out by the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and platform use is used exclusively for:
No personal data is sold or shared with third parties for commercial purposes without the user's explicit consent. Data subject rights — access, correction, portability, deletion, and withdrawal of consent — may be exercised by emailing suporte@58game.best. For full details on how we handle your data, please see our Privacy Policy.
58game strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance whenever possible. 58game is not responsible for:
58game's maximum liability under any circumstances is limited to the balance available in the user's account at the time of the event that caused the loss, except where applicable Brazilian law provides for broader liability.
58game may update these Terms and Conditions at any time to reflect changes in Brazilian legislation, platform operating practices, or to improve the clarity of existing rules. Material changes — those that significantly affect users' rights or obligations — will be communicated at least 7 days in advance via the registered email address and an in-platform notification.
The date of the most recent update appears at the top of this document. If you do not agree with the changes, you may request account closure before the new terms take effect, and your available balance will be returned. Continued use of the platform after the effective date constitutes automatic acceptance of the updated terms.
For questions about these Terms, your account, financial transactions, or anything else related to 58game, reach out to our support team:
Contact email: suporte@58game.best
Support is provided exclusively in Brazilian Portuguese by a team that specializes in the sports betting and online casino market in Brazil. We don't use automated translation-based support — you speak with people who know the platform and the local market.
Most people click "accept" on the terms and conditions of any platform without reading a single line. With online betting and casino sites, that habit can be costly. Not because the terms of the 58game are full of traps — quite the opposite — but because knowing the rules in advance prevents unnecessary frustration. Finding out that a bonus has a 30-day rollover period before you activate the promotion is far better than discovering it when you try to withdraw.
Let's be straightforward about the points that cause the most confusion for Brazilian users on betting platforms. The first is withdrawals. A lot of people deposit, play, win — and then find out there are conditions attached to cashing out. At 58game, the rule is simple: real balance (deposited by the user) can be withdrawn at any time, subject only to basic identity verification. Bonus balance has a rollover — you need to wager it the number of times specified in the promotion before it converts to real balance. These are kept separate on the platform: real balance and bonus balance are shown distinctly in your account dashboard.
Rollover is the multiplier applied to the bonus amount to determine the total betting volume required before a withdrawal can be made. If you received a R$ 100.00 bonus with a 10x rollover, you need to place R$ 1,000.00 in valid bets before requesting a withdrawal of that amount. Bets with odds below 1.50 do not count. Cancelled bets do not count. Bets where cash out was used count only for the amount that remained at risk until settlement.
The 58game displays your remaining rollover balance in real time on the account dashboard. You'll know exactly how much is left to meet the requirement — no manual calculations or guesswork needed. Once the rollover is complete, the bonus amount is automatically converted to real balance and becomes available for withdrawal.
The one-account-per-CPF rule is standard in the industry and exists for three main reasons. The first is fraud prevention: multiple accounts tied to the same CPF can be used for money laundering or to repeatedly claim welcome bonuses. The second is regulatory compliance: Brazil's Central Bank and the regulations governing the betting market require each user to be uniquely identified. The third is protecting the user themselves: a single account makes it easier to track spending and betting history — both key elements of responsible gambling.
If you're having trouble accessing your account — forgotten password, outdated email, or changed phone number — 58game's support team has a secure recovery process in place. Please contact the team before creating a new account, as any second account will be closed and its balance frozen for review.
The KYC (Know Your Customer) process is a regulatory requirement that the 58game applies progressively. Users who place small bets and make moderate withdrawals are rarely asked to submit additional documentation. Full verification is primarily required for larger withdrawals, when there is a discrepancy between registered details and payment information, or when the fraud prevention system detects patterns that warrant further review.
Accepted documents are straightforward: a national ID (RG), driver's license (CNH), or passport for identity verification, and a utility bill (electricity, water, phone, or internet) issued within the last 90 days as proof of address. Documents are submitted directly through the account panel via SSL-secured upload. Review takes up to 24 business hours after full documentation is received.
A bet placed on 58game is binding once confirmed by the system. Users cannot cancel a bet after confirmation — except through cash out, when available, which is not a cancellation but an early settlement at a real-time agreed value. This means the decision must be made before confirming: review the market, the odds, and the amount before clicking confirm.
In live betting, odds change continuously. 58game displays the odd that was active at the exact moment of confirmation — if the odd changed between your click and confirmation, the system may present the updated odd for your acceptance or decline the original bet, depending on the acceptable variation setting on your account. You can adjust your accepted odds variation level in the preferences panel.
In addition to the protections set out in these Terms, you have rights guaranteed under Brazilian consumer protection law (CDC) and the LGPD. These include the right to clear information about contracted services, the right of withdrawal in applicable situations, the right to access and correct personal data stored by 58game, and the right not to be penalized for exercising these rights.
If you believe that the 58game did not honor any of these rights, please contact support. If the matter is not resolved to your satisfaction, you may file a complaint through the appropriate regulatory channels. 58game cooperates fully with investigations conducted by Brazilian regulatory authorities.
The most frequently asked questions about platform rules
Your Data Protected at 58game
All personal and financial data belonging to 58game users is handled with 256-bit SSL encryption, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). You have the right to access, correct, port, or request the deletion of your data at any time. To exercise your rights or ask questions about how your data is handled, please contact us at suporte@58game.best.
Read our Privacy Policy for full details on how we handle your information.
Now that you know the rules, create your account in 2 minutes. Deposit from R$ 20.00 via Pix and claim your welcome bonus — clear terms, no surprises.
+18 | Gamble responsibly | Responsible Gambling